Terms of service.

1. Agreement

These terms govern your use of Kontrol, provided by KyleDev Software Systems (Pty) Ltd (“KyleDev”, “we”, “us”). By creating a Kontrol workspace or using the product, you agree to these terms on behalf of your business. If you do not agree, do not use Kontrol.

2. Your account

You must provide accurate business information during sign-up and keep it current. You are responsible for the activity in your workspace, including your users' conduct, and for keeping your credentials safe. You must be 18 or older, or have your legal guardian's consent, to create an account.

3. Free trial and billing

New workspaces start with a 30-day free trial. No credit card is required for the trial. After the trial, continued use requires a paid subscription; prices are quoted per month, exclude VAT (15%), and may change with reasonable notice. Subscriptions are billed in advance and are non-refundable for the period in use. You can cancel at any time; your workspace remains available until the end of the billing period.

4. Your data

You own the business data you enter into Kontrol. You grant us the limited right to store, process and back it up to provide the service. You may export your data at any time. If you cancel and do not reactivate within the grace period we communicate at cancellation, we may delete your data from production systems.

You may not use Kontrol to process unlawful content, infringe others' rights, or attempt to access other organisations' data. Our AI features process your data solely to serve your organisation and do not use it to train models.

5. Acceptable use

You agree not to misuse Kontrol: no probing or breaching security, no disrupting other customers, no reverse-engineering the service beyond what the law allows, no reselling access without a written agreement.

6. Service levels

We aim for high availability but do not guarantee uninterrupted service. Planned maintenance is announced where practical. The Kontrol desktop and POS apps are offline-capable: tills keep selling through outages and sync when connectivity returns.

7. Intellectual property

Kontrol, including its software, design and brand, is owned by KyleDev Software Systems (Pty) Ltd. You receive a non-exclusive, non-transferable right to use Kontrol per these terms. Your business data and any content you create remain yours.

8. Liability

To the extent permitted by law, Kontrol is provided “as is”, and KyleDev is not liable for indirect or consequential losses (lost profits, data you failed to export, business interruption). Our total liability for direct damages is limited to the fees you paid us in the 3 months before the claim. Nothing limits liability that cannot be limited by law.

9. Termination and changes

You may stop using Kontrol and cancel at any time. We may suspend or terminate accounts that breach these terms, after notice where practical. We may update these terms with reasonable notice; continued use after changes take effect means you accept the updated terms.

10. South African law

These terms are governed by the laws of the Republic of South Africa. Questions about them can be sent to us via the contact page.